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Fractional Operations Management

We provide strategic and actionable solutions to optimize your operations, improve profitability, and align your business with long-term growth goals. From designing detailed roadmaps to analyzing unit economics, we help you scale effectively while navigating challenges.

● Business Strategy Consulting

We work closely with you to create actionable strategies that align with your business goals and market demands. Our consulting approach focuses on:
  • Analyzing your current operations to identify opportunities for improvement.
  • Developing long-term plans to scale operations, optimize workflows, and improve profitability.
  • Providing guidance on navigating challenges such as market competition, supply chain disruptions, and operational inefficiencies.

● Operational Roadmaps & Planning

Successful operations start with a clear plan. We design detailed roadmaps tailored to your business, including:
  • Step-by-step strategies to enhance your supply chain, logistics, and fulfillment operations.
  • Timelines and milestones to ensure on-time execution and measurable progress.
  • Recommendations on technology adoption, resource allocation, and process optimization to meet your business goals.

● Unit Economics Analysis

Understanding the profitability of each product is essential for growth. Our unit economics services include:
  • Analyzing production, logistics, and operational costs at a granular level.
  • Identifying cost-saving opportunities across sourcing, manufacturing, and shipping.
  • Providing insights to inform pricing strategies and improve profit margins.

● Wholesale & Vendor Management

  • Order Processing & Fulfillment: Streamline wholesale order workflows, coordinate with suppliers and 3PLs, and ensure accurate, timely deliveries.
  • Demand Forecasting & Replenishment: Analyze sales trends and vendor lead times to optimize restocking schedules and ensure product availability.
  • Multi-Channel Stock Management: Maintain accurate inventory levels across wholesale, retail, and direct-to-consumer channels to prevent stockouts and overstocking.

● 3PL Management

  • SLA Reviews & Performance Optimization: Regularly assess 3PL performance against service level agreements (SLAs) to identify gaps and improve delivery standards.
  • Credit Requests for Service Failures: Proactively address service failures by negotiating refunds or credits from 3PL providers to recover costs and maintain accountability.

● Cost Optimization

  • Shipping Parcel Rates: Analyze carrier pricing structures to secure the best rates for your shipping needs while maintaining service quality.
  • Packaging Design: Design cost-efficient, durable packaging solutions that reduce shipping expenses, minimize waste, and align with your brand’s sustainability goals.
Service Details

Supply Chain & Logistics Coordination

Streamline your supply chain and logistics operations with expert guidance tailored to your business needs. We help you improve efficiency, reduce costs, and enhance overall performance.
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● Product Sourcing & Manufacturing

Finding the right manufacturing partner is critical for success. From concept to production, we assist in managing every step of your product lifecycle:
  • Identifying reliable manufacturers and suppliers that align with your quality standards and budget.
  • Coordinating production schedules to ensure on-time delivery and consistent quality.
  • Managing communication with manufacturers and suppliers to minimize delays and misunderstandings.
  • Researching and vetting potential manufacturers to align with your product specifications and volume requirements.
  • Evaluating manufacturing capabilities, lead times, and compliance with quality standards.
  • Negotiating terms and contracts to establish strong, long-lasting partnerships.

● Production Coordination & Management

We ensure your production process runs smoothly and efficiently by:
  • Overseeing production schedules and milestones to meet delivery deadlines.
  • Managing quality control and inspections to maintain product standards.
  • Coordinating with logistics partners to facilitate seamless transitions from production to distribution.

● Freight Management & Logistics Strategy

  • Develop and implement strategies for efficient freight handling and transportation.
  • Optimize carrier selection based on cost, speed, and reliability to balance expenses and service levels.
  • Ensure smooth coordination of shipments across domestic and international markets.

Our services ensure that every link in your supply chain is optimized for reliability, cost-effectiveness, and scalability, empowering your business to grow confidently.

Service Details

Amazon Expertise

We help businesses maximize their presence and performance on Amazon by leveraging deep platform expertise and proven strategies. From product listings to fulfillment, we ensure your brand stands out and thrives in this competitive marketplace

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● Product Listing Creation & Optimization

  • Crafting high-converting product listings with optimized titles, bullet points, and descriptions tailored to Amazon’s algorithm.
  • Integrating targeted keywords to improve search rankings and visibility.
  • Enhancing product listings with professional, compliant images and A+ content to captivate customers and boost sales.
  • Conducting competitive analysis to position your products effectively within the market.

● Amazon FBA & FBM Order Management

  • FBA Inventory & Restocking: Optimize inventory levels, prevent stockouts, and minimize storage fees.
  • FBM Fulfillment & Logistics: Ensure accurate order processing by coordinating with 3PLs and shipping partners.
  • Performance & Account Health: Monitor key metrics like order defect rate, late shipments, and tracking accuracy.
  • Fulfillment Strategy & Optimization: Analyze FBA vs. FBM profitability to maximize efficiency and cost savings.

● Fulfillment Performance Tracking

  • Regularly reviewing Amazon performance metrics, including on-time shipping, order defect rates, and customer feedback.
  • Identifying potential issues and implementing solutions to maintain high seller ratings and performance levels.
  • Ensuring fulfillment standards meet or exceed Amazon’s requirements to prevent account penalties.

● Suppressed Product Listing Management

  • Proactively monitoring for listing suppressions and addressing issues promptly to minimize downtime.
  • Resolving compliance violations, such as missing product details or prohibited content, to reinstate listings.
  • Managing inventory investigation tickets to resolve errors and discrepancies affecting product availability.
  • Liaising with Amazon Seller Support to troubleshoot complex listing issues and implement long-term solutions.

With a strategic approach to Amazon’s ecosystem, we help your business not only meet but exceed its eCommerce goals. From managing day-to-day operations to overcoming complex challenges, we ensure your Amazon presence is optimized for success.

Service Details

Inventory Management

Our inventory management services ensure accurate stock control, efficient replenishment, strategic warehouse allocation and seamless SKU and barcode development. By streamlining processes and providing actionable insights, we help your operations run smoothly and keep your customers satisfied.
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● Stock Management Across Channels

  • Coordinate inventory across eCommerce platforms and 3PL warehouses for accurate and efficient stock control.

● Replenishment Planning (Amazon FBA)

  • Forecast and manage stock levels to avoid overstocking or stockouts while maintaining FBA performance.

● Advanced Tracking & Reporting

  • Implement tracking systems and provide insights to improve stock accuracy and operational decisions.

● Item Data & SKU / Barcode Development (UPC Creation)

  • A streamlined inventory system starts with accurate and organized SKUs and barcodes. We help by:
  • Developing SKU structures tailored to your product lines and operational needs.
  • Creating UPC barcodes to ensure compliance with retailer and eCommerce platform standards.

Our streamlined inventory solutions keep your operations running smoothly and your customers satisfied.

Service Details

Software Consulting & Implementation

We provide end-to-end consulting and implementation services for Order Management Systems (OMS), Inventory Management Systems (IMS), and Warehouse Management Systems (WMS). Our approach ensures seamless integration and optimal functionality tailored to your business needs.
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● Discovery & System Vetting

  • Conducting on-site or remote discovery sessions to understand your business processes, workflows, and operational requirements.
  • Reviewing your current tech stack, including selling channels, invoicing systems, CRM tools, supplier and vendor portals, and integration capabilities (API/EDI).
  • Mapping functional requirements for OMS, IMS, or WMS to align with your operational goals.
  • Researching and vetting software solutions, including system functionality, pricing, contract terms, and integration capabilities.
  • Organizing demo calls with potential software vendors to ensure selected solutions meet your specific needs.

● System Implementation

  • Onboarding and integrating the selected system into your business ecosystem.
  • Reconciling inventory data and ensuring accurate transfers across warehouses or fulfillment centers.
  • Designing custom workflows for inventory management, manufacturing, logistics, and order processing.
  • Training staff on best practices to maximize system efficiency and user adoption.

● Post-Implementation Support

  • Providing ongoing support for troubleshooting and optimizing system performance.
  • Acting as a liaison with software support teams, suppliers, and 3PLs to ensure stability.
  • Refining workflows and processes to enhance system utilization and efficiency.

Whether you’re implementing a new system or optimizing an existing one, we’ll guide you through the process to ensure success.

Why Choose Us

Why Choose Coastal Consulting Group?

01. Proven Expertise Across Industries

We have a track record of delivering exceptional results for brands at all stages of growth. From startups navigating their first product launches to established businesses scaling operations, our expertise ensures success in an ever-evolving market.

02. Customized Solutions for Unique Challenges

No two businesses are alike, and neither are our solutions. We take the time to understand your goals, challenges, and operational needs to craft strategies and systems that align perfectly with your vision.

03. End-to-End Operational Support

We go beyond high-level strategy to execute and manage the details. Whether it’s coordinating with your 3PL, optimizing product listings, or resolving suppressed listings on Amazon, we’re there to ensure everything runs smoothly.

04. Scalable and Flexible Services

Our month-to-month contracts and tailored engagements mean you get the support you need when you need it—without long-term commitments. As your business evolves, so does our approach.

05. Cost Optimization Without Compromise

We focus on streamlining processes and minimizing costs across your supply chain, logistics, and product management while maintaining the highest quality standards. Our goal is to maximize your profitability at every step.

06. Dedicated Partnership

At Coastal Consulting Group, we don’t just work for you; we work with you. Acting as an extension of your team, we’re invested in your success and committed to delivering measurable results.

07. Multi-Channel Expertise

With extensive experience across eCommerce platforms like Amazon, Shopify, and Etsy, as well as in traditional logistics and supply chain management, we bridge the gap between operational efficiency and market growth.

Coastal Consulting Group helps businesses streamline operations, optimize logistics, and scale efficiently with expert supply chain, eCommerce, and Amazon solutions. 🚀

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